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F.A.Q

Is this the official Charlie car rental web-site ?

Yes,www.charliecars.com is the OFFICIAL web-site and not an independent broker. You can make your reservation with no deposit required.

What do I do once I get to the airport ?
Charlie car rental has FREE shuttle service to/from the airport. There are also courtesy phones throughout the baggage claim area. These phones automatically ring at our office for pick-up service. You can call direct at 787.728.2418
What are your hours of operation ?

Charlie car rental is open EVERYDAY, 24 hours a day. The number for 24 hour service is (787) 728-2418. Main office : 24 hrs Aguadilla: 24hrs Condado: Everyday 8am-5pm.

Can I rent with a visa/mastercard logo credit card ?
Yes. Only a bank issued card is allowed and not pre-paid cards. The renter must be 25 or older. The LDW and BLI are optional when valid proof of insurance is provided. Your insurance must have both comprehensive and liability insurance. The deposit is $250.00 on the card plus the amount of the rental. The $250.00 is refunded once the vehicle is returned.
Can I drop off the vehicle at a location close to the cruise ship area?
YES. Charlie Car Rental has a location in the Condado area. Any one needing a shuttle to/from the cruise ship area can drop off the vehicle any day between 8am-4pm for shuttle service to/from the cruise ship areas. This service is free of charge.
Can I rent a car at your cruise ship location and return to the airport service location?
YES, When you rent a car from our Conado location you can drop it off at our Isla Verde (main office) location and complimentary shuttle service is provided to the airport.

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